Terms of Service

Operator and Contact

QuietDiff is operated by Kendall Sorenson, a sole proprietor.

• Mailing Address: PO Box 243, Aurora, UT 84620, USA
• Email: support@quietdiff.com
• Minimum Age: You must be at least 18 years old and able to form a binding contract to use this Service.

Governing Law: These Terms are governed by the laws of the State of Utah, USA. Any disputes will be resolved in the courts of Sevier County, Utah.

1. Acceptance of Terms

By accessing or using QuietDiff ("the Service"), you agree to be bound by these Terms of Service and our Acceptable Use Policy. If you do not agree, do not use the Service.

2. Description of Service

QuietDiff is a web change monitoring service that tracks changes on websites you specify. The Service uses automated checks, AI-powered significance filtering, and multi-channel alerting to notify you of meaningful changes.

3. Account Registration

You must provide accurate, complete information when creating an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• Notifying us immediately of any unauthorized use

4. Subscription Plans and Billing

QuietDiff offers multiple subscription tiers with different monitor limits and check frequencies. By subscribing to a paid plan:

• You authorize us to charge your payment method on a recurring basis
• Subscriptions automatically renew unless cancelled before the renewal date
• You will receive a renewal reminder 7 days before any annual renewal
• Prices are subject to change with 30 days notice
• No refunds for partial months of service unless specified in our Refund Policy

5. Cancellation and Termination

You may cancel your subscription at any time through the Stripe Customer Portal. Upon cancellation:

• Your subscription remains active until the end of the billing period
• No pro-rated refunds for monthly plans
• Annual plans may be eligible for pro-rated refunds (see Refund Policy)

We reserve the right to suspend or terminate your account if you violate these Terms or the Acceptable Use Policy.

6. Service Availability

We strive for high availability but do not guarantee uninterrupted service. We are not liable for temporary unavailability due to maintenance, updates, or circumstances beyond our control. An automatic credit will be issued for outages exceeding 4 consecutive hours.

7. Data Retention

Snapshot history is retained according to your plan tier (7 days to 2 years). Upon account deletion, all data is permanently deleted within 30 days.

8. Intellectual Property

The Service, including its design, functionality, and content, is owned by QuietDiff and protected by intellectual property laws. You may not copy, modify, or reverse engineer any part of the Service.

9. Limitation of Liability

To the maximum extent permitted by law, QuietDiff shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to missed alerts, incorrect change detection, or service interruptions.

10. Indemnification

You agree to indemnify and hold QuietDiff harmless from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

11. Changes to Terms

We may modify these Terms at any time. Material changes will be notified via email at least 30 days in advance. Continued use of the Service after changes constitutes acceptance.

12. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved in the courts of Sevier County, Utah.

13. Contact

For questions about these Terms, contact us at legal@quietdiff.com